mentor worldwide LLC’s statement of commitment
to the protection of the privacy of patient health information
Background
Mentor Worldwide LLC develops and manufactures medical devices and sponsors clinical
trials to bring new products to market. Also, Mentor conducts retrospective studies on certain of
its products as required by the FDA. In performing their duties, representatives of Mentor
Worldwide LLC (“Mentor Representatives”) frequently visit and consult with, or receive information
from, Mentor’s customers such as physicians, hospitals and various healthcare dealers, such as
group purchasing organizations. Due to the fact that Mentor Representatives are sometimes
given access to patient health information in performing these activities, several of Mentor’s
customers have requested that Mentor execute a “business associate agreement” pursuant to the
business associate requirements under the Health Insurance Portability and Accountability Act of
1996, as amended (the “HIPAA Privacy Regulations”).
Mentor is not a “Business Associate” under the HIPAA Privacy Regulations
Mentor Worldwide LLC is aware of the many legal responsibilities of and the challenges
faced by health care providers with respect to protecting the privacy of patient information,
including complying with the HIPAA Privacy Regulations. Mentor has reviewed the HIPAA
Privacy Regulations with outside legal counsel and has concluded that Mentor is not a “business
associate” of its customers in the above-described situations because Mentor is not performing
services, functions or activities for or on behalf of its customers. The definitions in the HIPAA
Privacy Regulations make clear that medical device manufacturers are not considered “business
associates” in their capacity as sponsors of clinical research. This also applies when Mentor is
conducting FDA-required retrospective studies. Similarly, when one of Mentor’s customers
provides patient health information to a Mentor Representative so that Mentor can provide a
product replacement, handle a product warranty claim, or provide other information about its
products, the disclosure of information concerns the treatment of the patient and Section
164.502(e) of the HIPAA Privacy Regulations specifically excludes such disclosures from the
business associate contract requirements.
Mentor Representatives may also inadvertently view or overhear patient health
information when they visit a customer’s site. When this occurs, Mentor Representatives are not
materially different from other office visitors who may be inadvertently exposed to patient health
information such as cleaning staff or patients. The Department of Health and Human Services
has recently indicated that such disclosures are permissible under the HIPAA Privacy
Regulations and it merely expects healthcare providers to take reasonable steps to minimize such
inevitable exposures. In any event, a business associate relationship is not created by such
inadvertent disclosures.
Mentor’s Commitment to Privacy
Even though Mentor is not acting as a business associate of its customers when Mentor
Representatives are engaged in the activities discussed above, Mentor is committed to assisting
its customers in protecting the privacy of patient information and in complying with laws
concerning the use and disclosure of patient health information. Therefore, Mentor’s policy is to
keep confidential and not disclose any patient information that it receives from its customers,
except as permitted or required by law.